Quality Management System

Process-oriented quality management with Symbio: Establish quality standards in your company and maintain them in the long term.

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Ensure compliance Symbio permanently guarantees all important requirements for quality management and compliance through automated workflows, versioning, releases and automated manual generation.
Standard-compliant document control Changes to objects in the software are directly traceable. You can view all changes in the version comparison. Clear role concepts regulate authorizations - even for external users.
QM-Documentation Symbio automatically delivers QM manuals for certifications. All your documents are in one central location and always up to date.
Clear responsibilities Defined responsibilities accelerate the processes and provide evidence of the actual working methods.

Permanently securing quality in the company

Today, companies are confronted with numerous legal requirements. Many companies have themselves certified for the evaluation of internal processes. Process and quality management are almost inseparably linked. BPM efficiently supports you in achieving and maintaining quality standards in the long term.

Symbio is an integrated QM-System which can do more than documentation: With process analysis and optimization, your company is optimally prepared for upcoming audits and ISO certifications such as ISO 9000:2015.

Automated QM-process routine

Symbio simplifies the existing quality management processes through numerous functions and thus facilitates the quality manager’s daily work. The automated release workflow, manual generation and versioning support your daily quality work and audit management.

This also means that companies can prove at any time that all employees have worked in accordance with the rules. This protects your company, all superiors and every single employee.

Ensure compliance

Quality managers are obliged to document processes and provide appropriate evidence. If an audit trail is used accordingly, interventions in the process can be monitored. Symbio enables versioning of processes and authorization concepts for all users.

Role-based evaluations provide you with an overview at all times: Symbio ensures that employees have read appropriate documents and can safely apply their new knowledge.

Continuous improvement

Quality management is not something that is only defined once in the company and then implemented. On the contrary: Quality can only be assured in the long term if processes are continuously worked on and lived in the day-to-day business. Check this with the connection of process mining analyses.

Involve all departments and encourage all employees to provide continuous feedback to the system. In this way, optimization potential, quality deviations and improvement measures can be recorded. It is important that you continue to integrate all employees into the continuous optimization process.

The integrated management system

Symbio as an integrated digital management system combines all essential processes and documents in a uniform user interface. These can be documents linked from other systems, uploaded to Symbio or digitalised. Every employee can find all information at one central location.

Symbio provides an ideal link between all the company’s interrelationships: processes are linked to documents so that all guidelines are stored in the relevant places.