The Customer Experience Management is now integrated in Symbio. In this presentation, we show you how to set up a Customer Journey Map and detail them with further information. Due to the linkage between all function in Symbio, the Customer Journey Maps can be linked with the existing process landscape. Get an insight about the Customer Journey with Symbio....

We show you how to set up an entire Customer Journey and link this with the process world. Enhance your customer experience and promote customer orientation. In addition, we present the project view with use case and create a project plan in Symbio. ...

The new basic EU data protection regulation raises many questions. We explain to you which innovations will come as of 25.05.2018, who is affected and how you can protect yourself. All information as an EU GDPR summary can be found here....

Register now: Online Event "3rd Innovation Day" The focus of the 3rd Innovation Day on May 17th will be the presentation of the latest Symbio functions, the method extension with new application scenarios and a presentation by the Process Analytics Factory on process mining trends. We also raffle...

16.02.2018 | Come to our exhibition booth at the CPOs@BPM&O Congress "Processmanagement & Agile Organisation" in Cologne. On 1. and 2. March you will meet our team with interesting topics e.g. Customer Journey, Self-Driving Management System, Migration of Data and more. ...

Thank you for joining our  "2nd Innovation Day Symbio - Internationalizing the management system efficiently". The online-event was a huge success. 
If you were unable to participate or would like to review the topic again...

On 23.11.2017 in Munich
Register for the event "BPM Future Day" and experience exciting lectures, networking etc.. The event is organised in cooperation with the partners msg global and Process Analytics Factory....