Optimise processes simply and efficiently,
cooperate optimally in a team
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Entire business model (strategy, customers, IT, etc.)
Automated modeling and
Efficient process analysis with Symbio Process Mining
Simple and standardized user interface
Automatic generation of various process graphics (swim lane, flow chart, etc.)
As the most innovative software in the BPM market, Symbio accompanies all employees in the organization as a digital partner. The automated process modeling, integrated workflows and the clear structure in the system allow all users an efficient use. The integrated networking to all company views (customer, strategy, processes, organization, IT, products, risk, documents, etc.) is also simple and efficient. In Symbio you connect your company effectively and with little effort into a comprehensive management system. In this way, we accompany you from strategy to continuous improvement and promote the cooperation of all employees beyond their process boundaries in the BPM lifecycle.
We offer our web-based solution as a complete SaaS solution with additional packages such as process mining, eLearning, indoor navigation, reporting and other integrated microservices such as automatic translation
Employees support decision making and new insights
Easy configuration of specific content (fact sheets, new objects, etc.)
Customized design of the interface (corporate identity, various entrances)
Effective migration from external systems (ARIS®, Visio, others.)
Automated
Modern & intuitiv 
Intelligent &
100% web-basedThe simple process modeling in Symbio is a simple way to support process managers and process modellers in their day-to-day tasks. The processes are no longer “painted” but are automated and brought into a clear layout. Symbio models the processes in conformity with BPMN 2.0 and also offers the EPC (event-driven process chain). Symbio automatically makes process visualization available to users in various graphical views (e.g. swimlanes, flow charts, horizontal and vertical or even individual views). These can be changed simply by clicking on them. The other views, such as the organizationis also automatically created in Symbio.
Automated modelling of process information
BPMN 2.0 modeling managed in the method
Automated generation of views of the company
Standardized layout and ad-hoc graphics (swimlane, flowchart, configured profiles, others.)
Thanks to innovative web technology, Symbio is available in various cloud variants. Whether you want to use it in the private or public cloud – that’s up to you. Attractive licensing models ensure that you can use Symbio in a resource-saving manner that is tailored to your needs. Easy access to the system gives your employees the ability to start Symbio from anywhere, anytime and start right away with process improvements.
100% operational in the cloud
Scaleable
Saves resources
Ready for use everywhere and at any time
A company can only change if all employees are involved in your decisions and process changes right from the start. All employees work on a single user interface and can view and edit approved content. Symbio allows all employees to work together intuitively and integrates everyone with different collaboration options. Every user can comment on the processes and data and submit process optimizations using the feedback and comment function. The workflow notifies the person(s) responsible ad-hoc, who can include this information in the processes. As reviewers, all employees can evaluate the processes before they are released and check the process as a neutral instance. Thus, the knowledge of the entire company flows into your processes.
Simple knowledge transfer
Permanent process optimization possible
Higher employee satisfaction through integration into business processes
Higher employee satisfaction through integration into business processes
Employees provide targeted support for decision making and new insights
Our team aims to build a technologically leading and innovative solution. Symbio combines the modern technical infrastructure with an intuitive user interface and an extensive range of functions. The simple operation with a standardized user interface guarantees a quick orientation for the employees and consequently a short implementation. This leads to a high acceptance among your employees and clears the way to transparency within the entire company. The static user interface automatically saves all changes and provides the user with continuous information and assistance during operation.
Standardized user interface and content structure for all users
Supported modeling for quality-checked process modeling
Process modelling also for unexperienced, occasional users
Individually customizable content such as home page
web- and cloudbased technology
Attractive
Efficient 
Holistic business 
Internationalization of processesWe offer a complete BPM package with our SaaS solutions and support you with extensions, expertise and technical support. Our enhancements to the standard include:
We take over the complete technical management and guarantee a strong Symbio performance in the long run.
Economic SaaS Offer in the Microsoft Azure Cloud
BPMN 2.0 modeling managed in the method
Increasing integration with Microsoft 365
Symbio as central tool with further add-ons and microservices
Open interfaces for further services
Being a migration expert, we migrate your existing data into Symbio in a very short time and with minimal effort. The migration supports BPMN2.0, Visio, ARIS®, Signavio® and other types. Our standard ARIS® converter allows us to successfully migrate data from large corporations and SMEs. Please contact us and we will check the feasibility of the migration with project progress and duration.
Efficient ARIS® migration within a very short time
Data migration of different file types is supported (BPMN2.0, Visio, etc.)
Free feasibility analysis
Symbio is an intelligent BPM system with extensive functionalities and already covers more than just process management. Solutions include the Enterprise Architecture Model (EAM), Document Management System (DMS), risk management, requirements management, etc. In addition, Customer Experience Management is integrated holistically into the existing Symbio world and links the internal process world with the customer view. The combination of project planning and strategy in Symbio offers your company the advantages of a digital workplace.
Integrated solutions such as Customer Experience Management, Enterprise Architecture Management, Risk Management, Quality Management, etc.
Integrated Customer Experience Management for Customer Journey Maps
All solutions in one system with one user interface
With professional variant, version and filter management, globally operating companies can map everything in a database worldwide. Each employee can select the information individually. The authorization concept enables employees to display the relevant information only for targeted groups. In this way, you select the database for the permited groups. Our automatic translation service allows you to manage multiple languages in your database. All languages are supported and translated with one click.
Relevant content only visible for certain groups
All data in one database
Master/slave distribution model for the administration of a central database with several local databases (group and company)
Adapting processes according to location with variant management
Best services for your business process excellence.
That’s what Ploetz + Zeller stands for.
We offer you an easy introduction to web-based Business Process Management
At the event of the Process Analytics Factory on February 19, Oliver Zeller presented the lecture "Process Mining for BPM: From Vehicle to Companion, How Artificial Intelligence Changes Our Future - My Personal Assistant Symbio Optimizes". The interview to the speech can be found here // Here you can watch the Video of the presentation...
